Oluwatobiloba Adenola Abeokuta, Nigeria 177 Questions 10 Answers 1 Best Answer 216 Points View Profile 0 Oluwatobiloba AdenolaLevel 2 Asked: February 24, 20202020-02-24T09:26:45+00:00 2020-02-24T09:26:45+00:00In: Retail and Sales Provide an example of a time when you went above and beyond for a customer? 0 Provide an example of a time when you went above and beyond for a customer? Share Facebook 1 Answer Voted Oldest Recent Ayomide 0 Questions 69 Answers 0 Best Answers 158 Points View Profile Ayomide Level 2 2020-04-09T19:19:28+00:00Added an answer on April 9, 2020 at 7:19 pm The interviewer is looking for a specific answer that showcases your ability to deliver excellent customer service. Make your reply memorable! This question offers you an excellent opportunity to stand out. Here are two sample responses below: “I often look for opportunities to go over and above when it comes to customer service. One memorable time was when a senior woman was struggling to get her groceries into her car. I was on break but saw her through the window. I ran out and greeted her, asking if I could assist. She was so thankful that she ended up calling my manager that day to compliment my kindness.” “I had a customer come to me with 1 days’ notice that she needed a wedding cake. Her original baker did not provide her with the cake that she wanted and she was very panicked about it. We worked overtime and went far beyond the call of duty to ensure that her cake was perfect, and ready for her big day.” 0 Reply Share Share Share on Facebook Share on Twitter Share on LinkedIn Share on WhatsApp Leave an answerCancel replyYou must login or register to add a new answer.