Oluwatobiloba Adenola 177 Questions 10 Answers 1 Best Answer 216 Points View Profile 0 Oluwatobiloba AdenolaLevel 2 Asked: March 4, 20202020-03-04T09:42:12+00:00 2020-03-04T09:42:12+00:00In: Arts, Media, Sports and Entertainment How do you deal with negative comments? 0 How do you deal with negative comments? Share Facebook 1 Answer Voted Oldest Recent Ayomide 0 Questions 69 Answers 0 Best Answers 158 Points View Profile Ayomide Level 2 2020-03-30T14:45:59+00:00Added an answer on March 30, 2020 at 2:45 pm Give specific examples of how you approached this issue. The main reason why people post negative comments is because they feel they are not listened to, so acknowledge the issue as fast as possible before it escalates, see things from their point of view, social forums may not be the best place to deal with a situation so you can offer to continue the conversation in a different platform (e.g. phone, email, existing online support forum), a sincere apology followed by fixing the problem should solve the issue. However, in the case of trolls who enjoy the notoriety it brings, the best long-term strategy is to ignore them. 0 Reply Share Share Share on Facebook Share on Twitter Share on LinkedIn Share on WhatsApp Leave an answerCancel replyYou must login or register to add a new answer.